Opportunity
DataKnox has successfully bid for a contract to securely manage Data Backup Tapes.
Service provision requires DataKnox to catalog the items, and provide a process to track and monitor retrieval and return of items.
This simple yet highly critical process needs to be managed by an application that reduces the chance of errors.? For management reporting purposes and in the case of any discrepancy, the app will create an Audit log of all user activity in relation to the movement of a Data Backup Tape.
DataKnox may have a future need for other similar custom apps, therefore consideration has been given to centralised user management.